process

Failure Reports

Charles and his bride at their first anniversary
Server Rack Frustration

When I was leading the Network Security Group at the US Naval Postgraduate School, I was overwhelmed with the degree of failure we experienced. The amount of events, complexity of investigations and immature security infrastructure created an environment of perpetual failure. After gathering the basic business metrics I discussed in Metering Incident Response 101 I decided it was time to push the problem up the chain of command.

Origin of WitFoo

Golden Gate Bridge
Understanding Process

In 1995, I started my Navy training as an Aviation Electronics Technician. I spent more than a year learning electrical theory, how to use sophisticated tools (like time domain reflectors)  and the logic associated with troubleshooting avionics. I was ready to go to mano a mano against any aircraft that was daft enough to challenge my acumen.

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